Take Advantage of the 2008 Summer Training Special (June - August)

For the months of June - August only, we are offering our two most popular training programs at 40% off the Half-Day rate.  Both Creating a Culture of Service Excellence and 7 Principles to Fully Engage your Customers will be offered to you at a reduced rate. Please contact us to learn more or to schedule a phone appointment to discuss further. Act now to take advantage of this special offer.  Equip your team with the knowledge and tools needed to deliver exceptional service for every customer.  Competition in the marketplace is fierce, and your customers now expect better service than ever before.  Use this unique opportunity to have Bryan visit your company, and lead a dynamic session that can ignite the momentum needed to excel. In addition to working with the Ritz-Carlton Hotel Company for almost 10 years, Bryan has trained and consulted worldwide, including North America, Europe, Africa, Asia and throughout the Caribbean.  Bryan has provided training and consulting guidance to many companies in various industries. A few of those companies include: TGIFriday’s (Restaurant Group) SunTrust Investment Services  (Financial Services) Hawker Beechcraft (Aviation) Our Lady of the Lake Regional Medical Center (Healthcare) First National Bank of South Africa  (Banking) The Washington Times (Newspaper Publication) PREM (Pacific Real Estate Mgt) Group Merry Maids  (Household Cleaning Services) Elanco Animal Health (Division of Eli Lilly) LifeTouch Photography  (Photography) "Not only is Bryan a charismatic speaker who is able to engage his audience throughout the session, but he is thoroughly knowledgeable in all matters relating to service excellence.  He was able to apply universal service principles to the banking industry, and even use examples that our employees could relate to.  He was well prepared with information about current client service initiatives that we were promoting internally, and wove them into his presentation seamlessly.  His energy kept our very large group of attendees interested and engaged, even though we started at the early hour of 7:30AM!" Sunday Perry Banking Executive "FAHSA's professional development committee suggested your presentation, and they were right...your presentation was outstanding!  Thank you for making this convention very special.  Your evaluations were rated excellent by those attending the session.  We truly appreciate your willingness to share your talent and expertise and we appreciate the time you took from your busy schedule to make this program successful." Gail Matillo Director of Housing and Program Development Florida Association of Home Services for the Aging Read more testimonials by clicking here. If you are not subscribed to the mailing list, sign up today!