Baldrige Coaching

B. Williams Enterprise has expertise in using the Baldrige framework to assist companies with their improvement efforts. The Baldrige Criteria for Performance Excellence is considered the world's most widely accepted set of standards for effectively running any organization...regardless of industry. Learn more about the Criteria for Performance Excellence by visiting:

Our Baldrige coaching services include:

  • Training on the Baldrige Criteria for Performance Excellence

  • Assessing your organization’s strengths and opportunities for improvement

  • Executive coaching to prioritize the senior leaders’ performance-improvement efforts


"B.Williams Enterprise assisted our organization with applying the standards used for the Baldrige National Quality Program. Dr. Williams coached us through the process, and we jointly developed a process that is still in use today. The skill set, expertise, committment, and level of engagement that Dr. Williams and his company always offers is something so unique and exciting that we continue to use their services as we continue on our journey towards achieving organization-wide excellence."

--Paloma Hernandez, CEO of Urban Health Plan


B.Williams Enterprise has provided Baldrige coaching services for organizations including:

Urban Health Plan, Inc.
Generations, LLC
Our Lady of the Lake Regional Medical Center 

Urban Health Plan, Inc.

Generations Our Lady of the Lake
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