BWTV Commercial Be Eager to Serve! Be an Ambassador!

What is BWTV?

  • BWTV is a set of short training videos, featuring Dr. Bryan K. Williams and shot in High Definition. 

  • Each video is approximately 2-3 minutes long and focuses on his most popular topics. 

  • The videos are packaged as an online course and are customizable to whatever device you are using (PC, Mac, IPAD, smartphone, etc)

  • Each video is a module in the class and is coupled with at least three paragraphs of content, PLUS a discussion guide with questions / activities.


  • Convenient 24x7 learning content (Fast, High-Quality, Accessible)

  • Can be used as part of your training certification process for team members.

  • Ongoing training for your team. An example is to focus on one (1) module per month in huddles and department meetings.

  • The discussion questions and activities can be used daily to keep the message alive.

  • More affordable option for producing sustainable results versus a one-time speaking engagement.

Engaging Topics on BWTV!

Serve vs. Engage

Touch Points

Work Like You Own It

Exceed Expectations

Double-Platinum Rule

Function vs. Purpose

Be Eager to Serve

Service Recovery

Warm Welcome

Be an Ambassador

Power of Consistency

Importance of Accountability

Telephone Engagement

Give Meaningful Recognition

Professional’s Pledge

Let’s Discuss How BWTV Can Be The Right Solution For You and Your Team.

  • BWTV

Some members of the BWTV community!

TRUMP Int'l Beach Resort Dean Clinic
West Steak & Seafood SenSpa
Flourish Pharmacy & Nutrition WEST Living
Bistro West Generations Retirement Communities
WEST Inn & Suites
Texas Trust Credit Union
Kripalu Center for Yoga & Health
William Wesley Grand Salon & Spa


"The contents of his material and examples that he shares truly resonate with each and every employee regardless of their position. Our staff loves the videos... (Read More...)"

"...BWTV is really helping break things problems, easy to use, even for someone like me who isn't tech savvy. (Read More...)"

"...This was just the tool I needed to bring Bryan to my teams on an ongoing basis to keep our level of service at WOW. (Read More...)"

"I love your course! The videos are great and to the point…not too much information... (Read More...)"


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